Our goal is to make ordering your custom garment risk-free. That is why we offer support for any alterations that may be necessary to ensure a perfect fit. Your tailor-made suit is an investment and we want you to be satisfied with it. At Johnna Marie, we know that the key to success is outstanding customer service and quality products.
Please contact us within 10 business days of receiving your order and we will help you with next steps.
If you require adjustments, Johnna Marie will provide you a $75 credit (per order) with a local tailor. We do require that all adjustments be communicated with our customer service department in order to add changes to your profile card. This will enable us create a better fit for any future orders.
If a tailor deems the garments unalterable, Johnna Marie will remake your garment free of charge.